When it comes to customer appreciation, it’s all about keeping it real. Sure, a handwritten note is universally recognized as an incredibly nice gesture, but ultimately is disposed of. The focus should be on creating a lasting memory through an experience with your brand that leaves no question about your gratitude. Here are three ideas to say “thank you” in a very real way.
1. Customer Appreciation Events
Experiential events are becoming the rage in the Philadelphia market. These events blend a number of elements that allow your customer to touch, taste, and experience your brand. Many have found that it is most economic to host these events in the first quarter of the year as venues often offer more aggressive rates and it sets the tone for your relationship with your client for the rest of the year. Whether you call it a holiday party, a customer appreciation event, or your annual kickoff, clients appreciate a reason to dine out without the pressure to buy something from you. Go nuts with custom wireless application delivery, your customers’ names in lights, or even branded photo booths. Or feel free to effortlessly show off your brand through slideshows in the background, display tables, and branded napkins, pens, etc. around the room.